PLEASE NOTE: WARRANTY IS FOR ORIGINAL PURCHASER OF PARTS ONLY!
WARRANTY OPTIONS:
- You deal direct with the manufacturer, ie. ship old unit(s) to manufacturer, and they ship you new unit(s); only cost to you is shipping.
- Essex handles the warranty, please note if we did not sell it in the first place, we won't warranty it, period.
ESSEX WARRANTY PROCEDURE:
- PURCHASE NEW UNIT(S) AT JOBBER PRICE, (VS/MC/CASH)
- COPY OF RETAIL PURCHASE INVOICE,
- COPY OF CURRENT VEHICLE REGISTRATION,(same name as invoice),
- WHEN WE HAVE RECEIVED ITEMS 1, 2 & 3 LISTED ABOVE, WE WILL THEN ORDER THEWARRANTY UNIT(S),
- DEFECTIVE UNIT(S) TO BE RETURNED TO ESSEX FREIGHT PREPAID
- THE MANUFACTURER OF THE PRODUCT DETERMINES WHETHER A PRODUCT QUALIFIES FOR WARRANTY CREDIT, NOT ESSEX,
- WHEN MANUFACTURER ISSUES CREDIT FOR WARRANTY, YOUR PURCHASE COST LESS SERVICE FEE OF $30.00 per unit(plus tax), (WHICH COVERS FREIGHT & BROKER AGE) WILL BE REFUNDED. (PLEASE NOTE, SOME MANUFACTURERS, eg. BILSTEIN ISSUE CREDIT ONLY ONCE A YEAR)
- IF MANUFACTURER DOES NOT APPROVE WARRANTY, THEY WILL RETURN THE OLD UNITS TO US, FOR PICK-UP BY YOU.